Book with Confidence when you book with The Cruise Company!
A Message to Our Community
These are without a doubt difficult times and COVID-19 continues to challenge the world. To play our part in social distancing, The Cruise Company operations are completely home based. Our Cruise Specialist are here to assist you. Our mission at The Cruise Company is to bring people happiness through unforgettable travel experiences, and we hope to continue doing so when you are ready.
We are here for you
During these unprecedented times, having someone there for you every step of the way is essential when planning a cruise vacation. With The Cruise Company, you’re not in this alone. Every traveler is paired with a Cruise Specialist whose value is incomparable during times like these. Through their expertise and insider knowledge, they will help you plan a getaway with confidence and ease of mind.
- If you originally booked with a Cruise Specialist at The Cruise Company, please contact them to proceed with the fulfillment of your FCC.
- If you originally booked elsewhere and are having trouble getting answers, give us a call at 1-800-988-6444. We would be happy to help! Let us connect you with a Cruise Specialist who can help with the completion of your Future Cruise Credit (FCC).
- If your travel was postponed and you were issued a Future Cruise Credit (FCC), we are here for you. If you’re getting inspired to start planning your future vacation, we would love to help you redeem your FCC.
- For those with a booking with a Cruise Specialist, we encourage you to contact them first.
- If you need help connecting with your Cruise Specialist, give us a call at 1-800-988-6444.
- Even booked somewhere else and can’t get a hold of anyone, we’d love to try and help. Give us a call at 1-800-988-6444 so we can see what we can do to help during these uncertain times.
There are no fees to book, change, or cancel your cruise or tour. Our standard cancellation policy is in our Terms & Conditions, but many cruise lines and travel providers have modified their individual cancellation policies to allow customers more flexibility in managing their travel dates. The Cruise Specialist can help answer any questions you may have about your upcoming cruise plans, offer advice concerning your travel provider’s specific policies, sailing updates, and cancellation requirements. Travel Provider’s cancellation and rebooking policies are changing daily with many announcing generous, traveler-friendly policies that encourage travelers not to outright cancel but instead just delay their vacation. We are seeing more and more travelers doing just that – not cancelling and instead pushing their vacation out a few months, and just like the rest of the world, waiting a while for the virus to pass and then continuing with their lives again.
*** Below you will find a list of when the cruise lines are planning to resume itineraries, as well as links to their policy covering future cruise credits and refunds on canceled sailings. We have also provided links to relaxed cancellation terms for bookings on future sailings.
The global cruise industry is reopening as the U.S. and many other countries are going to allow cruise ships to visit as long as passengers and crew have been vaccinated.
Itineraries that have already been approved include sailings visiting Alaska, Bahamas, Bermuda, Caribbean, Europe, Galapagos, Mexico & Central America, Northern Europe and Tahiti.
Every cruise on this list is available for booking now and several departures sold out within hours of listing.
In other news, at least nine ships have just been approved by the CDC to operate “test cruises” to determine whether masking and distancing and other protocols would be sufficient to enable cruises for passengers who have NOT been vaccinated. The test cruises will occur in June, July and August and we are hopeful that the CDC will grant approval for these ships to return to operation soon after the tests are completed. We will be the first to announce (here and in our newsletter) when cruises that do not require a vaccine go on sale and what the safety protocols will be.
Below are links to each cruise line’s policy covering FCCs and refunds on cancelled sailings and relaxed cancellation terms for bookings on future sailings.AmaWaterways
- Future cruise credit for sailings that have been cancelled by the cruise line
- Peace of Mind relaxed cancellation policy for bookings on future sailings
Avalon Waterways
- Future cruise credit for sailings that have been cancelled by the cruise line
- Relaxed cancellation policy for bookings on future sailings
- Health & Safety Update
Azamara
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Request full refund and forfeit future cruise credit
- Cruise with Confidence relaxed cancellation policy for bookings on future sailings
- Health & Safety Update
Carnival Cruise Line
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Health & Sailing Update
Celebrity Cruises
- New Celebrity sailings that will require passengers and crew to be vaccinated
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Cruise with Confidence relaxed cancellation policy for bookings on future sailings
- Health & Safety Update
Costa Cruises
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Health & Safety Update
Crystal Cruises
- New Crystal sailings that will require passengers to be vaccinated
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Crystal Confidence relaxed cancellation policy for bookings on future sailings
- Health & Safety Update
Crystal River Cruises
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Crystal Confidence relaxed cancellation policy for bookings on future sailings
- Health & Safety Update
Cunard Line
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Book with Confidence relaxed cancellation policy for bookings on future sailings
Disney Cruise Line
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Cruise date flexibility policy on future sailings
- Health & Safety Update
Holland America Line
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Book with Confidence relaxed cancellation policy for bookings on future sailings
- Health & Safety Update
MSC Cruises
- Future cruise credit or refund policy for all sailings that have been cancelled by the cruise line
- Total CruiseFlex relaxed cancellation policy for bookings on future sailings
- Health & Safety Update
Norwegian Cruise Line
- New Norwegian sailings that will require passengers and crew to be vaccinated
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Peace of Mind relaxed cancellation policy for bookings on future sailings
- Health & Safety Update
Oceania Cruises
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Travelers Assurance relaxed cancellation policy for bookings on future sailings
Paul Gauguin Cruises
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line has been emailed to affected customers.
- Health & Safety Update
Princess Cruises
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Cruise with Confidence relaxed cancellation policy for bookings on future sailings
- Health & Safety Update
Regent Seven Seas Cruises
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Regent Reassurance relaxed cancellation policy for bookings on future sailings
- Health & Safety Update
Royal Caribbean International
- New Royal Caribbean sailings that will require passengers and crew to be vaccinated
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Cruise with Confidence relaxed cancellation policy for bookings on future sailings
- Health & Safety Update
Seabourn
- New Seabourn sailings that will require passengers and crew to be vaccinated
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Book with Confidence relaxed cancellation policy for bookings on future sailings
- Health & Safety Update
Silversea Cruises
- New Silversea sailings that will require passengers and crew to be vaccinated
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Cruise with Confidence relaxed cancellation policy for bookings on future sailings
- Health & Safety Update
Uniworld Boutique River Cruises
- Rebooking offers for sailings that have been canceled by the cruise line will be communicated to affected customers
- Relaxed cancellation policy for bookings on future sailings
- Health & Safety Update
Viking
- New Viking sailings that will require passengers and crew to be vaccinated
- Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
- Risk-Free Guarantee relaxed cancellation policy for bookings on future sailings
Windstar Cruises
